·     Phone : 0414 326 826 (outside Australia +61 414 326 826)

·     Email : daniel at danvan dot com

·     DOB : April, 1978

·     Work permit : Australian and European (dual citizenship)

·     Currently based : Sydney, Australia

 

 

Objective to go here

 

Technical

 

·     10 years in the IP telecommunications engineering and customer service industry.

·     6 years carrier/service provider plus 4 years vendor.

·     6 years VoIP and IP Telephony experience.

·     Advanced TDM and VoIP protocol understanding.

·     Advanced Cisco and IP networking background.

·     Advanced Linux and Unix system administration.

·     Advanced TCP/IP and Internet service knowledge.

·     Cisco CCNA, CCNP, CCIP, CVOICE certified.

·     Cisco Unified Call Manager experience.

·     NexTone NCE-1 and NCE-2 certified.

·     Solid understanding of global voice carrier markets, with particular emphasis on Europe and Asia Pacific.

·     Engineering minded with strong customer focus.

 

General

 

·     4 years team leader / management experience.

·     Excellent verbal and written communication skills.

·     Neatly presented and customer facing.

·     Strong business acumen, developed in key roles at several successful start-ups.

·     Organised, highly motivated problem solver with high attention to detail.

·     Technical call centre background.

·     Track record of recruiting, developing and managing successful teams from scratch.

·     Flexible for travel and relocation.

 

To update

 

·     Extensive international travel, particularly through most of Europe, Asia and North America.

·      Licenced skydiver with over 200 solo jumps.

·      SCUBA diving for 15 years with over 100 dives.

·      Avid snowboarder and skier.

·     Charity fundraising events supporting developing nations.

 

 

Available on request